Shipping and Conditions

1. Dispatch Policy

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this website does not constitute an offer for sale. Goods are normally dispatched within 7 days. If we are unable to despatch your order within 14 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order. 

2. Prices and Tax

The price shown for the goods include packaging, and a small fee for both national (Italy) and international tracked shipping. The price you pay will include VAT for all orders.

3. Returns

We do not accept returns unless the item you purchased arrived damaged or faulty. If you receive a damaged item, please contact us at shop@fsb.design with the order number and photos of the damage and we will do our best to sort it out. 

4. Colors & design

The color of goods may vary from that shown on the website due to limitations of browser software and monitors, and light conditions.

Since each piece is handcrafted, each will be slightly different from the others and from the one on display in the shop.

5. Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the GDPR and Data Protection Act.

6. Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

#. Contacts

Fabio Santaniello Bruun
via Volturno 39, Pisa, Italia
PIVA 02264790508

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